Not for Human Use

• Not for human consumption
• Not for medical use
• Not for therapeutic purposes
• Not for veterinary use
• Not dietary supplements

No Medical Claims

We do not make medical claims about any product. Products are not intended to diagnose, treat, cure, or prevent any disease.

No FDA Evaluation

Statements on this website have not been evaluated by the FDA, Health Canada, or any other regulatory agency.

Buyer Responsibility

• By purchasing, you confirm you are a qualified researcher.
• You understand chemical handling risks and safe laboratory practices.
• You assume full responsibility for safe storage, handling, use, and disposal.

No Warranties & Limitation of Liability

Products are provided “as is” without warranties, express or implied. We are not responsible for research outcomes, injuries, losses, damages, or misuse of products.

Processing Time

• Orders are typically processed within 1–2 business days after payment is confirmed.
• Processing may take longer during high-volume periods, holidays, or carrier disruptions.

Shipping Methods & Delivery Estimates

Delivery times vary by destination and carrier. Estimated transit times begin after the order ships and are not guaranteed.

• Standard shipping: typically 3–7 business days (domestic)
• Expedited shipping (if available): typically 1–3 business days (domestic)

Tracking

• If tracking is available for your shipment, you’ll receive a tracking number by email.
• Tracking updates may take 24–48 hours to appear after dispatch.

Shipping Address Accuracy

• Please double-check your shipping address before placing an order.
• If a package is returned due to an incorrect address, reshipping costs may apply.

Lost, Stolen, or Delayed Packages

• Carrier delays can occur and are outside our control.
• If a package shows delivered but you did not receive it, check with neighbors/building staff first, then contact the carrier.
• We will assist with claims where applicable, but we are not responsible for theft after confirmed delivery.

International Shipping (If Offered)

• International orders may be subject to customs duties, taxes, and import restrictions.
• The customer is responsible for any customs-related fees and compliance with local regulations.

Order Changes & Cancellations

• Requests to cancel or change an order must be submitted as soon as possible.
• If the order has already shipped, it cannot be canceled.

Damaged, Incorrect, or Missing Items

• Please contact us within 48 hours of delivery.
• Include your order number, a description of the issue, and clear photos of the product and packaging.
• If verified, we may offer a replacement, store credit, or refund at our discretion.

Returns

Due to product integrity and safety, we generally do not accept returns of opened products. Unopened items may be eligible for return only if approved in writing.

• Approved returns must be shipped back in original, unopened condition.
• Return shipping costs are the customer’s responsibility unless the return is due to our error.

Non-Refundable Situations

• Refusal of delivery or failure to clear customs (international orders)
• Incorrect address provided at checkout
• Packages marked delivered by the carrier
• Normal carrier delays

Refund Timing

• If approved, refunds are issued to the original payment method.
• Processing times vary by bank/provider and may take 3–10 business days.

Information We Collect

• Contact details: name, email, phone (if provided)
• Order details: shipping address, items purchased, order history
• Payment info: processed securely by payment providers (we do not store full card details)
• Website data: IP address, device/browser info, pages viewed, and cookies

How We Use Your Information

• To process and deliver your orders
• To provide customer support and resolve issues
• To prevent fraud and secure transactions
• To improve site performance, content, and user experience
• To send service-related messages (order updates, important notices)

Sharing of Information

We may share information only as needed with:

• Payment processors (to handle transactions)
• Shipping carriers (to deliver packages)
• Service providers (hosting, analytics, customer support tools)
• Authorities when legally required (fraud prevention or compliance)

Cookies & Analytics

We use cookies to enable core site functions and understand how the site is used. You can manage cookies in your browser settings. Disabling cookies may affect site functionality.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

• You can request access, correction, or deletion of your personal information, where applicable.
• You can opt out of marketing emails (if any) via the unsubscribe link.

Age Restriction

This website is intended for users who are 21 years of age or older. We do not knowingly collect personal information from anyone under 21.

Contact

For privacy-related questions, contact us through the website contact page and include “Privacy” in the subject.